FAQs
Do I need to set up an account to place an order?
No, you don’t need to create an account to shop at Dastak. However, creating one helps you track your orders, save your favorite items, and enjoy a faster checkout experience.
How do I place an order?
Simply browse our collection, add your desired items to the cart, and proceed to checkout. Fill in your shipping details, choose your payment method, and confirm your order. You’ll receive an order confirmation email shortly.
What kind of payment methods do you accept?
We accept multiple payment options including Cash on Delivery (COD) and Online Bank Transfers (via JazzCash, Easypaisa, or Credit/Debit Cards).
How do I know if Dastak has received my order?
Once your order is successfully placed, you will receive a confirmation email at your registered email address with your Order ID and details.
What if an incorrect or damaged item is delivered to me?
In such a rare case, please email us at info@shopdastak.com or call us at +92 339 3344666 within 7 days of receiving your parcel. We’ll gladly replace or exchange the item after verification.
What if an incomplete order is delivered to me?
If any product from your order is missing, please check your invoice and packaging first. In case of any issue, contact us immediately via email or phone, and our support team will assist you promptly.
What is the procedure for cancelling an order?
You can cancel your order before it is dispatched by contacting our customer service team at info@shopdastak.com or +92 339 3344666.
What are cookies and how do they affect me?
Cookies help us improve your shopping experience by remembering your preferences and showing you relevant content. You can choose to accept or decline cookies through your browser settings.
I have a comment/suggestion regarding your product/service. What should I do?
We love hearing from you! Please share your feedback or suggestions at info@shopdastak.com — your input helps us improve our products and services.
Are there any shipping costs?
Yes, standard delivery charges apply and will be shown at checkout. For special promotions or free shipping offers, keep an eye on our website and social media pages.
📍 Location: Lahore, Pakistan
📧 Email: info@shopdastak.com
📞 Phone: +92 339 3344666